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Be professional and know basic approach briefings and youll be fine. 300 PSA Airlines Flight Atendant interview questions and 236 interview reviews. Interested in becoming an FA? And, over the years, while working in various types of customer service related jobs, it has legitimately taught me a lot about how to communicate with a wide range of diverse people from all over the world. What can you bring to our company? Tell me about a situation where you had to deal with a difficult customer. They dont offer on the spot and you should receive an email. Tell me about a situation where you had to deal with a difficult customer. Head to our website to apply and learn more about Maintenance careers with us. From there, you have a second video interview. Average salaries for Jet2 com and Jet2holidays Psa Flight Attendant: [salary]. If you have previous experience, be sure to highlight any skills or qualities that make you an ideal candidate for PSA Airlines. The company also offers several other types of training for its pilots, including recurrent training that helps us stay up-to-date on current regulations and safety procedures. Provide a scenario where you had to prioritize between multiple responsibilities. When answering this question, be sure to mention your career goals as well as any personal goals you may have. How would you describe yourself in three words? There was about 15-20 people. Then its a recorded video interview. Why PSA? Tell me a time when you had a coworker / customer who was very different from you & how did you handle it? business development intern interview questions, interview questions to determine arrogance, sales role play interview questions and answers, How To Become a Safety Engineer in 6 Steps, How to Work for a Fashion Magazine: Steps and Tips, visual development artist cover letter Examples & Samples for 2023, sports reporter cover letter Examples & Samples for 2023, test analyst cover letter Examples & Samples for 2023. How would you handle a situation where a passenger becomes agitated and unruly during flight? I was a flight attendant for 18 years I have alot of experience. I applied online. Then its a recorded video interview. Login with Facebook! I also have excellent communication skills and work well under pressure. She was nice and cared what I had to say. Bring your passport for the face to face interview and also your license driver. We'd like to stay in touch. What type of training programs do you have in place at PSA? Teamwork is an important skill for employees at PSA Airlines. As the fastest growing regional airline, we are proud to be actively involved in the communities where our team members live and work. Interview . The passenger began yelling at me and other employees on board the plane, which made some passengers uncomfortable. Head to our website to apply and learn more about Maintenance careers with us. They want employees who are available when theyre needed and able to work overtime if necessary. What can you bring to our company? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tell me about a time you went above & beyond. Four weeks of paid training in Charlotte, NC (hotel accommodation included), Career advancement opportunities including instructor, supervisor, or recruiter, Industry-leading first year pay of $27.06 per flight hour, $250 hotel reimbursement for registered commuters, Thriving arts community and diverse culture, Metro parks offering, biking, kayaking and camping, Museums rich in history and political significance, City rich in history and political significance, Comprehensive benefits including medical, dental, vision and 401(k), Travel privileges for you, your family and friends on American Airlines, American Airlines Group (AAG) profit sharing. Initial Application Login with Yahoo! We started with introductions & a fun fact. - prepare for situational questions so you can provide a clear, quick & concise answer! Tell me about a time you went above & beyond. What was your most difficult job? Our Flight Attendants are the face of PSA Airlines and American Airlines and are service professionals of the highest caliber, with the desire, drive and passion to provide outstanding service. I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, - I completed an application online - Played a personality game; essentially an assessment - Received an invite to complete and upload recorded video responses - Got invited to interview in Charlotte, NC - We were asked to stand up and introduce ourselves, telling everyone an interesting fact about ourselves, then asked to read a standard flight attendant announcement - We were split into two groups and asked two questions each - Everyone was given a private interview. Your answer should include a specific example of how you handled this situation in the past, as well as what steps you took to resolve it. The process took 6 weeks. Don't be nervous! The entire PSA Team were very professional, upbeat and laid out the Pros & Cons of becoming a flight attendant. I interviewed at PSA Airlines. Example: "If I was working as a PSA Airlines flight attendant, I would first make sure that all passengers were comfortable and had everything they needed. Free interview details posted anonymously by PSA Airlines interview candidates. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Psa Flight Attendant employees in Godalming. Describe yourself in 3 words. Your email address will not be published. Employers want to know what youre good at as well as areas where you can improve. The passenger started vomiting in their seat, which caused other passengers to become nauseous. You have so many seconds once you begin to answer the question. How did you handle it? Flight Attendant Interview process at PSA Airlines Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 25% About two weeks 25% About a month 25% More than one month 15% About a week 10% Most reported steps Group interview 85% On-site interview 80% Background check 70% Drug test 70% Presentation 25% Terms Will you be okay with relocation? The PSA Team raised money for Making Strides Against Breast Cancer. I was number 16 when they finally called us in the room. Most difficult? What do you want to become a flight attendant? What do you want to become a flight attendant? It seemed like those who were called in toward the end were then offered the position & fingerprinted but it is possible others will get offers later on! There was only about 9 of us for PSA. What kind of maintenance schedule does PSA follow? I am a volunteer for American red cross serving inside the naval hospital as a Fitrep coordinator. Flight Attendant Career Connection with Abbie 7.98K subscribers Subscribe 7.7K views 1 year ago In this video, Abbie Unger from Flight Attendant Career Connection gives a detailed overview. The interview session was broken into three parts. Choose three positive words and be ready to explain why (in case they ask). This involves a group, where you will be asked questions in front of your peers. The next interview was with a recruiter. Forgot your Username or Password? No, I live in Columbus OH, which is not that far from Dayton, OH. Once you pass that interview, you go through one in person. Time me about a time that you dealt with a difficult passenger. Here is an overview of the application process to become a cabin crew member of PSA Airlines: Step 1: Review your qualifications before applying. We checked in at a hotel in Charlotte, NC, for the interview. I applied online. A wholly owned subsidiary of American Airlines Group, All material 2023 PSA Airlines. Flight attendant jobs are fairly competitive because there are more applicants than jobs. Forgot your Username or Password? I got in line around 7:10 I wanted to be early. Its not easy, its not difficult just be yourself and youll get it.Be professional, smile and make sure youre confident . Once you pass that interview, you go through one in person. Our Team always try . Describe a time you provided excellent customer service. If you are interviewing, here are my tips: - look the part (skirt business suit in black or navy, slight basic heel, hair in bun, red lips or color that suits your skin tone, clean / fresh nails [nothing too crazy], natural make up, SMILE) - be yourself & be friendly (mingle, the people there are not your competition - they are your COWORKERS!) We started with introductions & a fun fact. All material 2023 PSA Airlines. Example: I am very comfortable working on airplanes that fly both during the day and at night. Open interviews for first 100 people at hiring event only. Smile big, show your true personality. Over all the experience was good and always do you research on the airline. Describe a situation where you were most stressed out, Once you have accepted your offer and selected your PSA school(s), we will send your information to them. Most difficult? We walked into a room; we had to present to ourselves and say an interesting fact. Be the first to find this interview helpful. They are looking for flight attendants left and right. Lots of other pilots interviewing for Piedmont. We also read a brief PA out loud. 302 PSA Airlines Flight Attendant interview questions and 238 interview reviews. We met in the lobby and mingled for a bit before being invited into the presentation room. The group interview was broken down to 6 people in a panel interview and they asked 2 questions. What type of licenses do you hold, if any? Get your questions answered by our Flight Attendant recruiting team. They may also want to know if you have any scheduling preferences, such as working weekends or holidays. I got up got breakfast and was ready to start my day. Bring your passport for the face to face interview and also your license driver. As a customer service representative, I understand the importance of being friendly and helpful while also remaining professional. Anonymous Interview Candidate in Charlotte, NC, I applied online. I immediately notified the pilot so they could prepare for an emergency landing. Be the first to find this interview helpful. The interview is a few hours long and there's about 25 people total. She was nice and cared what I had to say. Dont act like a robot! Anonymous Interview Candidate in Charlotte, NC, I applied online. PSA Airlines I interviewed at PSA Airlines (Charlotte, NC) in May 2022. The process took 6 weeks. Describe a time you had to work with a co-worker who was not pulling their weight. After the group interviews, we were called in individually for 1-1s. Will you be okay with relocation? Teamwork means being able to work with others in a group, to achieve a goal or complete a task in a efficient way. Here are some examples/ideas: I recorded myself responding to (4) questions: 1. 1 PSA Flight Attendant Salaries in Halifax, UK provided anonymously by employees. Dont act like a robot! Following application, you will immediately receive an assessment to complete. Then we split into (2) groups & they asked (2) situational questions the answers were to be in STAR format. ), Top 70 Core Java Interview Questions and Answers 2022, The 27 Best Exit Interview Questions To Improve Your Business, Top 100 Python Interview Questions and Answers 2022, 10+ Situational Interview Questions & Answers [Complete List], 11 Questions Youll Be Asked at a Teaching Interview, Top 25 Nursing Interview Questions and Answer Examples, How To Become a Safety Engineer in 6 Steps, How to Work for a Fashion Magazine: Steps and Tips, visual development artist cover letter Examples & Samples for 2023, sports reporter cover letter Examples & Samples for 2023, test analyst cover letter Examples & Samples for 2023. The process took 2 days. What would you do if your captain and flight attendant got in a fight? Flight Attendant and nurse at a HealthCare facility. 1. Time me about a time that you dealt with a difficult passenger. Example: I am currently working toward my pilots license so I can fly solo. After the group interviews, we were called in individually for 1-1s. Then there was a presentation about the job and the expectations. - prepare for situational questions so you can provide a clear, quick & concise answer! 2. We walked into a room; we had to present to ourselves and say an interesting fact. Then, I would check with my colleagues to see if anyone could take . We met in the lobby and mingled for a bit before being invited into the presentation room. Interview was very easy. What is your weakest skill as a passenger service agent? New-hire Mechanics now receive a $5,000 sign-on bonus and more when they join PSA. Example: In my last position as a customer service representative, I had a coworker who was always late for our shift. it's very relaxed, you'll meet tons of cool people and GOOD LUCK! Initial Application 17. The process took 2 weeks. What are 3 characteristics of a good FA? 4. I mingled with all of the other potential applicants for the job. I interviewed at PSA Airlines. After talking with them about the issue, they agreed to be more punctual. A place where stories are shared, advice is given, and all manner of other related topics are discussed. They dont offer on the spot and you should receive an email. Smile big, show your true personality. This ensures that our customers are safe and taken care of while also ensuring that were able to keep up with our schedule.. 2. So i'm actually going to training for PSA next weekend. If not, I would stay on until the next scheduled flight. 4. Once you pass that interview, you go through one in person. In addition to this, I have to ensure all of my paperwork is completed accurately and on time. The average base salary of a first-year PSA flight attendant, for example, will go from about $19,000 a year to . The process took 2 weeks. Do you have any commitments that will prevent you from completing training? The process took 2 weeks. The next day I was invited to the F2F at a hotel in Charlotte. Tell me a time you went above & beyond for a customer. You begin with an initial video interview. What are some strengths and weaknesses you exhibit in the workplace? Use examples from previous work experience to show that you are organized, efficient and able to meet deadlines. Join a safety-oriented team that is passionate about customer service and travel. Through sponsorship, partnership and employee engagement, we spread our wings, serve in our communities and share the PSA Way. This seemed to placate the passenger, and they calmed down.. Finally, I always carry a flashlight so I can see clearly while working at night.. The company values collaboration and communication, so its likely that youll be working with others to achieve goals. What can you bring to our company? 4. This question is a great way for the interviewer to learn more about your experience and how it relates to working as a Flight Attendant. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. To start off with the ones that I believe are most relevant is that I have excellent communication skills that have been refined by my many years of experience working in the customer service industry. Use your answer to highlight your problem-solving skills, communication skills and ability to work with others. The questions asked were checking to see if you were able to make decisions as a captain or a first officer in a difficult position. This ensures that our customers are safe and taken care of while also ensuring that were able to keep up with our schedule., Example: PSA follows an annual inspection for all aircrafts that includes checking the landing gear, fuel system, engine mounts, tires, brakes, hydraulic lines, flight controls, electrical systems and more. - just breathe (if you did everything above, youve got it, so breathe, be yourself & enjoy the time mingling with amazing people! I applied online. What are 3 characteristics of a good FA? Candidates applying for Captain had the quickest hiring process (on average 1 day), whereas QC Supervisor roles had the slowest hiring process (on average 90 days). In person interview Describe how you handled a difficult situation? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you are interviewing, here are my tips: - look the part (skirt business suit in black or navy, slight basic heel, hair in bun, red lips or color that suits your skin tone, clean / fresh nails [nothing too crazy], natural make up, SMILE) - be yourself & be friendly (mingle, the people there are not your competition - they are your COWORKERS!) PSA Airlines is an American regional airline headquartered at Dayton International Airport in Dayton, Ohio, United States.The airline is a wholly owned subsidiary of the American Airlines Group and it is paid by fellow group member American Airlines to staff, operate and maintain aircraft used on American Eagle flights that are scheduled, marketed and sold by American Airlines. They initially give info about the company before getting started. One things that did catch me by surprise was them making us introduce ourselves to the whole group. This question can help the interviewer learn more about your problem-solving skills and how you react to challenges. I want everything to be perfect and sometimes I get so caught up in the small details that I forget to see the bigger picture. Use examples from previous work experiences or personal life situations that highlight your ability to solve problems, communicate with others and adapt to challenging circumstances. From there, you have a second video interview. I applied online. This question is an opportunity to show the interviewer that you have the skills and abilities needed for this position. Ive been dreaming of this for so long, and I want to make sure that I come prepared! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Common stages of the interview process at PSA Airlines according to 278 Glassdoor interviews include: At PSA, we provide team members with unique opportunities for growth and the right tools for professional development. The first step after applying is the Behavioral Questionnaire. Login with Yahoo! Dont act like a robot! Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Psa Flight Attendant employees in Thirsk. Typical with the other gouges they had us wait in the cafeteria. I applied online. Your email address will not be published. Submitted resume, did assessment test (long process and very detailed), completed video interview (3 questions; very simple) F2F interview this week in North Carolina (no longer over zoom). Its not easy, its not difficult just be yourself and youll get it.Be professional, smile and make sure youre confident . Interviews at PSA Airlines Experience Positive 79% Negative 9% Neutral 12% Getting an Interview Applied online 82% In Person 11% Other 2% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at PSA Airlines Flight Attendant (240) A&P Mechanic (4) First Officer (4) Crew Scheduler (3) See more interviews for top jobs We also collaborated on projects like training new hires and developing new procedures.. This will take approximately six hours and will include a group activity, panel interview, presentation, Q&A, and a one-on-one interview. What is the interview process like at PSA Airlines? This involves a group, where you will be asked questions in front of your peers. I applied online.