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if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. This is because they consider brand new accounts selling as a risky transaction. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. Repeated violations will result in a ban. Consistency is key. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. If you, as the seller, agree to the refund. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. Test out different poses. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Creating unique looks, new trends and making new from old. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. It seems like using Paypal is charging me a lot more than if i were to use depop payments. Wirecutter is the product recommendation service from The New York Times. I found it hard to even imagine making a profit. As know I have lost out on an item and money when I haven't done anything wrong? Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. By selling print-on-demand products, you wont need to have an inventory in stock. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. With shipping and complicated seller fees, it felt like a chore. Given the volume of compromised accounts for sale, the horse has already bolted," he added. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). Step 2: Enter the 6-digit code sent by Depop to your phone number. When it comes to print-on-demand service providers, we recommend Printful and Printify. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. Getting paid on Depop is very easy. Is it likely that I'll win my money back without the screenshots attached? Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Will it take the fee automatically when the transaction is complete? Rather Depop shipping is included in the price depends on the individual seller. Lets dive right in. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. By browsing this website, you consent to the use of cookies. And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. This makes it sound like they've probably deleted their paypal account too? For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. Sky warns: "Don't let your photo be more distracting than the product you're selling.". Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. I am a bot, and this action was performed automatically. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). I'm sure Depop will have that policy too good luck!! As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. Press question mark to learn the rest of the keyboard shortcuts. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. Please make sure you've read the community rules, and that your post follows our posting guidelines. Our community is made up of people who are creating a better future. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Update or re-download your Depop app to the latest version. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Add a photo/logo that represents your brand and tap on Next. Step 2: Once youre logged in, click on Sell from the top right side. It should have no effect on the deliverability of your packages. Also the depop profile has blocked me. Figuring out what to get rid of is just the beginning. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Houston, United States. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Scammers have continued to plague many online services through the pandemic. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Possibility 3: Buyer internationally cancelled the payment Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. Sydny Sky, Depop seller, phone interview, October 28, 2020. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. This may result in giving a refund to the buyer. In all cases, the fraudsters demanded to be paid directly, rather than through the app. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. However, the funds from the buyer did not show up on my Paypal account. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. How long do you have to be inactive on Depop? Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Advice, staff picks, mythbusting, and more. We independently review everything we recommend. I know it's negligible but if what's the reason that this happened. This content may be old or outdated. The rest is up to you. Press J to jump to the feed. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. Enter the 6-digit code sent by Depop to your phone number. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. It seems its only the call center who make an issue about this. Depop charges a 10% selling fee for sales on the platform. Scammed through Depop. Depop charges a 10% selling fee for sales on the platform. If so, then you may have thought about selling on Depop. Verify your information with Paypal (banks, cards, email, etc). Create an account to follow your favorite communities and start taking part in conversations. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. Thats it, youve successfully listed your first item on Depop! Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. Alternatively, don't price too high either because it can also dissuade customers from buying your product. However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. Include product keywords to optimize for search so that people will find your listing. Do you have items laying around at home that you want to sell online? Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. You are viewing the PayPal Community Archives. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. 28 days Be prepared to get asked a lot of questions. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. The item I sold was 30$ and they taken 13$ out of the sale lol. Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. Or will it take it from me the moment I put more money in my bank account? Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. Just make sure to do your diligence and follow all the steps required by Paypal. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. Let us help you. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. Follow these steps when you want to create a Depop listing. Depop offers free shipping at different times throughout the year. So, to avoid refunds, always describe your items fully in your product description. since theyre all different numbers. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. In June . This article will cover domestic (US) shipping and international shipping as well. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) Please make sure you've read the community rules, and that your post follows our posting guidelines. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. If you need tips with a step-by-step guide, check out our post below. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. Apr-22-2015 12:43 PM. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. What I was missing was the notification of payment received from my buyer. Purging Old Clothes? Write a bio about your shop and what youre selling and tap on Next. You can either agree to the refund, or not agree. What You Need to Know Before Selling on Depop. When it comes to print-on-demand service providers, we recommend Printful and Printify. If you would like to customise your choices, click 'Manage privacy settings'. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Once youre logged in, click on Sell from the top right side. 9 Tips on How to Sell on Depop When You are Broke as Hell. Wow that sounds extra af for no reason. Depop Fees. Attach proof of full refund to the buyer (i.e. If youre not sure which one to choose between these two, check out this detailed comparison of. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. It all hangs on whether paypal agree that the transaction was unauthorised. Why do Depop charge 10%? If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. 4. Alternatively, you can avoid counter service altogether. But I dont own any designer clothes, so these options werent a fit for me. "We will continue to remind our community about the importance of account security and updating their passwords.".