found at the bottom of this page. First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. Press J to jump to the feed. Been on hold for over 2 hours with StubHub support. My brother minutes later bought me a ticket for the floor through Seatgeek. My show starts in a couple of hours and I have not been able to transfer. It might change, but you might have to risk either stub hub or PayPal g & s. Be careful of scammers. In answering this question I'm going to make the following assumptions: 1. The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. She needs a new job perhaps in Wuhan, Hi Patrice,Thank you so much! ~VP, Contact Center. Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Check your email account for the original tickets issued, or login to your AXS account. No haggling, no ghosting, nothing shady. He kept me informed as to what was going on, AND he solved my issue! Re: Greyed out Transfer/Sell buttons on Ticketmaster. ~VP, Contact Center. It would have probably still been a screenshot since there is no share button in Apple Wallet. Select 'Sell' from the home page or an event page. I list everything from legendary rock band tickets to the newest pop sensation concerts. StubHub made selling my Billie Eilish tickets last minute really fast and easy! The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Challenge Increasing Fair Access to The Seats You Want With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Based on my experience, AXS will also charge you for reselling your tickets. You can absolutely still sell through StubHub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Guess we cant resell these tickets on Ticketmaster ? Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Glad we could help :). The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! If the recipient has an AXS account, they'll receive the tickets right away. If available, select the ticket (s) you want to sell and click Continue. What options do I have. Its really that simple. SOLD TICKETS VIA AXS. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Glad we could help :). How did you resolve this? You can try reaching out to Ticketmaster and see why the tickets are greyed out. An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . Your tickets will only be released to the buyer once we have received the payment. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. You need to check your account's status. If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. You are posting the ticket for resale via the Tick. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. How to see your payment history. I have never sold any tickets before so have a few questions. HiMarie,Thanks for reaching out to us and providing feedback. You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. Thanks for the review and enjoy your event! Press question mark to learn the rest of the keyboard shortcuts. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You will enter your community username and new password and done! Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. We are working hard to provide the best customer experience so your feedback does not go unnoticed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? Can I sell my ticket? Hi Dana,Thank you so much! I asked to speak to a manager and I have to wait 2 DAYS to speak to one. Check out the link for How to Sell Tickets on StubHub From Axs. If your tickets are in your inbox, you will need to forward the original email with tickets to. Or because I paid with a credit card? Heres Why, Corner Hotel Partners with Tixel to Reduce No-Shows by 50%. We get it, plans change. This way we can ensure that the money is released into your account after the transaction is finalised. While its not solved yet, they said to call back tomorrow. Can I share screen shots of the tickets with friends? Enter the details of your tickets, such as the event name, venue, date, and seat location. Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. I shared a Mobile Ticket with a friend and . We are working hard to provide the best customer experience so your feedback does not go unnoticed. Glad we could help :). And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. We are dedicated to making the needed changes so in the future you have the best experience. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Press question mark to learn the rest of the keyboard shortcuts. Upload your ticket to Tixel. This experience has been atrocious. You purchased the ticket initially via Ticketmaster 2. Click the Sell Tickets button or the Sell button on the app. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). 01-11-2021 06:36 AM 1 Reply ~VP, Contact Center. Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. Ok thanks. I believe the issue occurred due to me setting up my information correct. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? IP: 208.109.8.43 This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. Hi Roxanne,Thank you so much! If the ticket is supported in Wallet, like an event ticket or movie ticket, it will automatically be added in your Passes section of Wallet. other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. Hi Lennie,Thank you so much! Find the event you have tickets for, and click the "Sell Tickets" link. Press question mark to learn the rest of the keyboard shortcuts. I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. Will there be fees for me to pay to sell on these sites? I received an immediate response that the request had been logged, but it took six days to receive actual assistance. Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I only have the option to transfer tickets to another person. Replies to negative reviews in < 24 hours. Ticketmaster logo . EASILY SELL YOUR TICKETS Plans can change. Alex P. is a great addition to our team. Are there any tickets . The response was fine but "our app is not wifi friendly"? The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. You are correct. Review and complete the transfer. I realized I have GA tickets for a show on this Sunday. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? Thanks. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Once your tickets have been uploaded to Tixel, well scan them to make sure theyre the real deal and havent been tampered with (this only takes a few seconds). Glad we could help :), Sierra H fixed my issue in 5 min. These were bought bought early and the tickets are listed as official platinum. What if my friends arrive later than me? Very bad and annoyed with your product. Thanks for the review and enjoy your event! So youre telling me youre going to keep my 200 I paid even though someone else just paid another 200 for the same tickets? Select or Add an account for getting paid, then click continue. In the future, I would definitely try not to use AXS for ticket purchases. Stefan is a great addition to our team. Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets And after I managed to get to the site, it had repeated errors with payment. Official Tickets and Your Source for Live Entertainment | AXS.com 6 23 comments Best Add a Comment I appreciate the non scripted chat support. Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Hope you got throughI was on hold with StubHub for almost 3 hours. Dont worry if you only want to sell one ticket from a group purchase. However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. If so, which resale platform is the best? Thanks for the review and enjoy your event! Press J to jump to the feed. G o on sale. Slow and confusing communication. Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. How can I recall a transferred ticket? Follow these simple steps to transfer the money to your selected financial institution. Kaci C, AXS USA was able to resolve my issue. Capture your ticket's QR code or barcode. We are dedicated to making the needed changes so in the future you have the best experience. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. Get started now and sell your AXS ticket here. This helps prevent ticket touting and help combat illegal counterfeiting. Click on "Your Account" and select the "Payments" tab. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? ET Choose whether you are a season ticket holder or an individual game ticket holder. ~VP, Contact Center. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. 03-12-2017 02:13 PM. Instagram did not return a 200. USE TICKETS WITH THE APP After the switch, you will enter the email address you use to access the community in order to reset your password. ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. Create an account to follow your favorite communities and start taking part in conversations. StubHub payment is on hold. Will it be available for these tickets at a later time? Desktop Sign in to your account on AXS.com. What are the other options????? BUY THE PERFECT TICKETS How do I sell tickets with AXS? They can then be sold right up until one hour after doors open, giving both sellers and buyers flexibility in the resale market. ~VP, Contact Center. Transfer Help. She was very friendly and helpful. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. She should be commended by your company.