How long does it take to charge a battery? PRODUCT If the system will not power on, the battery is most likely depleted and should be charged with the appropriate Shimano charger. Your email address will not be published. Charging port Charging port Charging port BM-E6000 BM-E6010 EW-CP100. Connect the charging cable to your power outlet and let charging commence!. rev2023.3.3.43278. (J) Light icon: Indicates that the light connected to the drive unit is lit. Very informative. Responsive, quiet, lightweight and controllable. Do not extend the charging cable using an extension cable etc. #1 Has anyone ever had an issue with the battery not charging? Put the cycle computer into connection mode. If it still does not charge, contact the place of purchase. Michael Wild, head of marketing/PR at Paul Lange, gave us his top 3, which also apply to the Shimano STEPS E8000, E7000, E6100 and E5000 motors: W010, W011 and W013. I had the same with my 36v Neo Cross charger. Charging plug BT-E8020 Battery. > Reconnect the charging cable after E-TUBE PROJECT is disconnected. If the LED lamp still does not light up, contact the place of purchase. With the Shimano EP8, the codes are different, but the problem is usually the same. If it still does not charge, contact the place of purchase. Plus, after 500 charges your battery will still hold 80% of its charge, and that only drops to 60% after a whopping 1000 charges. I am looking for a bit of advice as I am brand new to Di2, trading up from SRAM Red. Then use a different port in the junction box and check again. If the problem is not covered below or cannot be solved with the indicated method, contact the place of purchase or a distributor. On the handlebars next the left grip is the Switch Unit with two buttons Up and Down. Professional cyclists race on electronic drivetrains throughout the season, but once or twice a year youll see some of them swap back to mechanical gearing for the cobbled classics (e.g. Which should not be too cold, according to the manual. Select the unit name displayed on screen. Shawne M 461 subscribers Subscribe 4.3K views 1 year ago My Shimano STEPS battery stopped charging. Has excess play increased in the pulleys? SHIMANO STEPS - Integrated Type Battery for Down Tube - 504 Wh Designed specifically for SHIMANO STEPS system, the BT-E8035 integrates smoothly into the down tube and features 504 Wh capacity. Everything was working well as it should. If this is not observed, problems with operation or electric shocks may occur. After connecting to your bike, the app will first as you to confirm that all of the hardware units are visible to the app. If you leave the battery without charging it, it will cause the battery to deteriorate. After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. It is in the back of your head; the idea of getting outside and biking around town. (K) Bluetooth LE icon: Display when connected over Bluetooth LE. Now it's like bricked. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); As everyone well knows at this point, Ukraine is struggling with a huge humanitarian and refugee 2. Required fields are marked *. Clean the chain and QUICK-LINK with an appropriate chain cleaner regularly. If the problem is not resolved, contact the place of purchase. unable to turn on head light. Ive experienced a problem twice with my bike that was most likely a result of a basic lack of understanding the display procedure combined with indiscriminate button pushing. I let is charge and after about 2 minutes the lights went off, so I re plugged it in . Please observe the appropriate rules and regulations of the country, state or region in which you conduct your business as a dealer. Is it possible to charge an ebike from a 12V solar powered battery? Adjust N/A with the M-E1 (Only applicable with electronic shifting) If a wrench icon is displayed, then maintenance is required and you should contact the place of purchase or an authorized Shimano dealer. If the one with a current lower than 1.0 A is used, the AC adapter may heat up, potentially causing a fire, smoke, overheating, destruction, electric shock, or burns. On iOS, a system prompt will appear to inform you of the Bluetooth Pairing Request, and you will need to confirm by tapping Pair. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Do not heat the battery or throw it into fire. The motor is seven pounds and is incredibly compact, giving you a more balanced ride. Everything else on the computer seems to work fine. The battery was lasting perfectly. Rob has ridden the bike, so make You must log in or register to reply here. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Do not ride the bicycle while the charging cable is still connected to it. The dealers manual for professional bicycle mechanics is available from our website(. We can only scroll the available information by pushing the key on the display itself. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Thing is, Shimano don't supply you with a plug in charger as such. Connect the charging cable to your power outlet and let charging commence! The most up-to-date information is available on the SHIMANO website. contacted local dealer, but he wants me to bring bike.. only to know the procedure to switch on/off head light in night time. A Di2 front derailleur uses about 4 times more power than a rear derailleur will per shift. Clock - Set the internal clock. Srams eTap system shifts the slowest. The buttons on the Switch Unit will also help us to navigate the Settings menu. Connect the battery to this product. On the M-E1, this will include the Battery, Drive unit, Cyclecomputer, and Switch. > It's just a transformer/PSU with a USB on the end. Youopen up the charge port, connect the charging cable, and plug it in. Manufacturers craft the bike around the system, not the other way around. Shimano STEPS EC-E6002 Cycle Battery Charger without Power Cable - Black 54.73 New 40.00 Used Satellite Charging Port Shimano Ew-cp100 200mm Cable Length (1) 52.99 New Shimano Charge Port Steps Ew-cp100 for Integrated Battery 550mm Cable 52.80 New Shimano Steps BT-E8010 36V External Frame Battery - Black (1) 492.67 New 248.00 Used How to notate a grace note at the start of a bar with lilypond? Contact the place of purchase. That means that every component is optimized for electric assistance. Bart. If the problem persists,you should contact the place of purchase or an authorized Shimano dealer. If gear shifting operation does not feel smooth, consult the place of purchase for assistance. is the product connected to E-TUBE PROJECT? The following is an explanation of the terms displayed on the website. Disconnect the charging cable and check again. Light Toggle the bikes front light being On or Off. The added pressure on the pedals or chain at start-up can affect the torque sensor. Were going to show you the most important controls and capabilities of the Shimano STEPS system on the M-E1, as well as how to update the drive system firmware. * When using the product in combination with another cordless device or some lights. Shimano reckon Ultegra Di2 iscompletely waterproof. Stop charging, and wait a while before starting to charge again. Running the 12-speed Di2 in full wired increases the battery life by 50 %, so if you 're into bikepacking, decidedly consider doing that. If pairing still fails, contact the place of purchase. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. The Shimano STEPS EP8 system includes a powerful motor with a smooth output. Disconnect E-TUBE PROJECT and conned the charging cable again. Charging stops if E-TUBE PROJECT is connected while charging. Press it again to confirm the time and return to the main menu. Internal Batteries What model charger (PCE1)? (Note that the actual charging time will vary depending on the remaining battery level.) When youre ready to use the battery again, charge it fully. For safety, be sure to read this users manual thoroughly before use, and follow it for correct use. is this compatible with the BTR2 battery? This is the new Focus Jam2 and Sam2. , The Nomad is one of the newest e-bikes to grace Magnum's 2021 product line. For example, the power from the motor is carried through a Shimano-approved chain that is specifically designed for increased assistance provided by electric bikes. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. The E-Tube Project app is now connected to your drive system! Cargo Take the load off and breeze past traffic jams Commuting Upgrade your urban lifestyle Active Get sportier in the city SHIMANO CUES Di2 Our all-new SHIMANO CUES Di2 inspires a more active and sportier lifestyle while making commutes less stressful so you can focus on the road - and the ride. A Shimano BT-DN110 battery should last for at least 2000km per charge. Is there a solution to add special characters from software and how to do it. I would isolate as much wiring as possible and triple check all connections at every point in the system. Voltmeter can test an ebike battery or charger voltage. Charging time will be longer at lower temperatures. SHIMANO EC-E6002 STEPS battery charger AU $119.20 to AU $132.00 Was: AU $165.00 AU $9.99 postage 76 sold Di2 Dura Ace 7970 electronic external battery mount short cage SM-BMR1 AB80 AU $75.00 AU $9.50 postage or Best Offer Shimano BT-DN300 Di2 Internal Battery for R8100/R9200 AU $199.44 AU $14.95 postage We buy houses. It may not display this or other websites correctly. They would not charge when the battery and charger were below 11degC and the battery was close to empty. Clock Set the internal clock. To access the Settings menu, hold down the main button on the bottom of the display when the default MPH / or KPH screen is shown. If the storage temperature is low or high, the performance of the battery is reduced, and its useable time will be shorter. You may believe that all electric bikes are the same - just turn on the battery and go! As you may have already noticed, electric bikes can be complicated. Connect and share knowledge within a single location that is structured and easy to search. In order to turn on the system, you simply hold down the power button located on the battery, shown below. I see that the charging port has a few communication pins also, I think a dealer could use some diagnostic equipment to 'reset' it. When connected to your bike, there are three (3) basic screens which you can toggle between by tapping the menu at the top. Do not connect the battery charger to PC when it is on standby. Its not a huge loss. Shimano STEPS, an acronym for Shimano Total Electric Power System, is a pedal-assist system for electric bikes. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Your email address will not be published. 2022 - 2023. Do not disassemble or modify the product. Is a PhD visitor considered as a visiting scholar? It worked fine on my last ride now it won't charge on the bike or when I take out the battery. Charging can be carried out at any time regardless of the amount of charge remaining. Are the battery, rear derailleur, charging cable, AC adapter, and electric wire securely connected? Charging time is approximately 2 hours at 25C (77F). I have tried to lookup info on Norco ass well as Shimano about this issue but I am coming up blank. "After the incident", I started to be more careful not to trip over things. If its another manufacturer, then they might be able to act as a middleman with Shimano for support. This notifies you of the recommended timing at which to shift based on the bicycle's riding conditions, (E) Gear shifting mode*1*3: Displays current gear shifting mode as [Auto] or [Manual], (F) Assist gauge: Displays assistance level. Contact (The bicycle will switch from the connection mode to the normal operation mode. Searched for similar problems, and came across this thread. Connect the charging cable to the charging port of this product as indicated in the figure. Changing to a 4Amp charger fixed the problem for me. If any non-specified items are used, fire, overheating, leakage, or damage to the connected PC may occur. Same I replaced the charger and all has been well since. The lights on the battery do stay on when the system is on. You can set this up now, or simply tap Later to proceed. If the following symptoms are observed, stop using the device and contact a dealer. Do not deform, modify, disassemble, or apply solder directly to the battery. shimano 5000 36v 250w e bike, a week ago got it. When I hold the shift lever it still shows green on the junction box, which I think means it has loads of charge. In this case it appears as SCE7000. Regarding 2.4 GHz digital wireless This product adopts digital communication technologies in the 2.4 GHz frequency, which is used for wireless LAN, etc. I attached a headlight and still get beep beep. The time required to charge a battery depends on the batterys remaining capacity and the ambient temperature. The battery should be stored inside somewhere with a stable temperature of between 10 and 20 degrees Celsius. MANUALS & TECHNICAL DOCUMENTS Bike companies have sourced parts for their electric bicycles from many different manufacturers for a long time. * When disconnecting, cancel the Bluetooth LE connection from the smartphone/tablet. Consult your place of purchase or a distributor regarding items requiring replacement. Do not touch the metal terminals with metal items such as hairpins. The chain may break, and you may fall. When i bought my bike it didnt have a headlight. Other trademarks and trade names are those of their respective owners. I switch the battery on and off until the walk mode turns off. Switching operation modes For the setting procedure, contact your place of purchase or a distributor. If Shimano can't reset it then it's a very stupid design. The battery may take approximately1.5 hoursto fully charge, and the orange charging indictor light will turn off. Electric bikes are designed specifically for Shimano STEPS. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. This information was found through Shimano's STEPS training program and the system's user manual. In developing SHIMANO STEPS, Shimano focused on how to generate assist power without compromising the inherent riding comfort of bicycles. To activate this feature, turn off the motors assistance and press the down button. At IT Factory, I gained foundational knowledge in Python programming, including a solid understanding of the OOP (Object-Oriented Programming) pillars. This may cause a charge error or fire due to heating. DANGER. We have to wait for another winter before we can be sure. Is there sufficient charge remaining in the battery? The components are designed to be fully waterproofed to withstand wet weather riding conditions; however, do not deliberately place them into water. We have to wait for another winter before we can be sure. By the way there is some glue on the components and connectors, that means they really don't want you to repair the battery yourself. . If the connection cannot be performed in the way described above, refer to the manual for your cycle computer. The worst case scenario is that you bricked the controller on the pack and you cant recover the controller. How do you charge a Shimano bike battery? If I set the time and start riding the clock works fine, however, if I stop for a few minutes on the trail and the system shuts off then the clock reverts back to all zeros 00:00. Tap the name to connect. Serial 1 (Powered Increase the separation between the equipment and receiver. this week I tested a new Canyon spectral on with the EP8 motor. Do not use or leave the battery in hot and humid places such as where the battery is exposed to direct sunlight, in a closed vehicle on a hot day, or near a heater. We decided to provide the basics on one of the motor systems featured on select bike models: Shimano STEPS. The necessary linkage device is the Shimano SM-PCE02. Do not use the battery if leakages, discoloration, deformation or any other abnormalities occur. We would need a bit more information about your bike to help. Home Shimano SHIMANO DI2 Battery Charger User Manual. Not much available from Shimano on Steps, so this is good to have as a reference. The RD protection function may be operating. Bicycles with Shimano STEPS are mid-drive systems, meaning that the motor is located near the pedals and not in a wheel hub. If your bike does not have that, the light on/off would be a setting within the menu which can be accessed through the display. Foreclosure, Estate or in need of repair. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. While turning the front chainwheel, operate the shifting switch until the gear is shifted from the largest sprocket to the smallest sprocket. The LED does not light up when the charging cable Is connected. I haven't dismantled the battery because I still hope that a Shimano dealer could reset it. This means that it could be for example 21 or 39 percentnot possible to know! If you are charging the battery off the bike, firstly ensure that the power is switched off and then insert the key into the socket on the battery mount, turn, and carefully remove the battery from the bike. Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. Are the fastening sections fixed securely? It may not display this or other websites correctly. It's only been its 10th charge I'd say. Its that simple! The temperature of the battery and battery charger may exceed the operating temperature. For example, Campagnolo claims that shift times are now 25% faster that than the mechanical rear derailleur (taking just 0.352 seconds to swap sprockets). Manual shift 0 Manual shift (M) blue Synchronized shift 1 Shift mode 1 (51) blinks blue (twice) Synchronized shift 2 Shift mode 2 (S2) blinks blue (three times) U M-3G KOA-000-00 https://si.shimano.com/um/3GK0A?UMrev=000&UMlang=00 Users Manual Rear Derailleur (D12) / Battery Charger the users manual can be seen at the following link: https://si.shimano.com. Unfortunately no. If you dont see this screen, tap the bike icon in the middle of the bottom bar. You are using an out of date browser. Thank you very much for this informative post. Such substances may damage the surfaces. Magnificent service from both! Battery charger: Shimano EC-E6002: Battery charge time: 0-100% in 10.2 hours 0-80% in 7.5 hours: Cycling computer: SC-E5003 (located on handlebar) 100% Satisfaction Guarantee . Between thinking about pedal assistance and throttle systems, hub and mid-drive motors, and the restit can be pretty confusing. If those solvents are used the chain or QUICK-LINK might break and cause serious injury. Charger blinks like it's faulty. Your email address will not be published. If the charger or adapter is broken, do not use it until it has been repaired by service agent. SHIMANO SERVICE CENTERS If you are not sure, consult the place of purchase or a bicycle dealer. Failure to do so may result in a low-temperature burn as the temperature of the battery charger can rise to 40 - 70C during charging. SI Service Instructions. I am pleased as I have ridden it loads since getting it. SRAM, the newest entrant, says its batteries lastat least 15 hoursand up to 60on a full charge. You will see a yellow light on the charger and a green, flashing light on the battery to show that charging is in progress. Thank you!! If this is the case, try disconnecting and reconnecting the app. Yes, thank you. Hey my intense tazer expert 2021 has just ticked over 500 km and a wrench icon has come on the display screen, Any idea what this indicates the bike seems to be riding fine? If you are using a USB hub, reconnect the charging cable to the AC adapter directly. Be sure to observe the following instructions in order to avoid burns or other injuries from fluid leakage, overheating, fire, or explosion. New shared architecture Drivetrain components from Shimano. Yes, no problem, I've used three different batteries on my bike so far and no problem switiching between them, nor when the other batteries went back to their original bikes. For charging your SHIMANO STEPS battery without removing it from your e-bike, the EC-E6000-2 charger provides fast charge times and a small connector. Charge the battery and check again. Occasionally, Shimano will release updates to the Firmware running on your Shimano STEPS drive system which might introduce new features, improve performance, or fix bugs. * When the battery level is low, the front derailleur stops operating first, and then the rear derailleur. When set to On, the light is always on when the drive system is on. Check the Ebike Battery. Thats it! I have tried the programming manually (with the handlebar switches) as well as with the Shimano app with negative results. The day before it would only do a part charge. Whichever Shimano STEPS system you use, and however often, you can rest assured that it is renowned for its long life and long range. If youre still experiencing issues, we would recommend contacting Shimano directly or visiting a local Shimano service center (authorized Shimano dealer). I swapped the mains power lead with another (laptop I think) and that cured it. Is there no boost in any of the assist modes (eco, normal, and high)? Red for two seconds: 50% 25% battery. Blinking red five times: 25% 0% charge left. , We're excited to announce that we are now a Serial 1 electric bike dealer! This enables you to track these metrics for an individual trip, or over any period of time you desire. Can you relate to this? This allows the motor to assist you as much or little as you need. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Receivenew products, special offers, and exciting news from Montague riders around the globe. However, its possible that your bikes manufacturer pre-programmed that for a recommended tune-up at 500km, so it doesnt necessarily mean there is a problem. Note: Another system prompt may ask if you want to change your passkey. You can cruise up to 185km on eco mode or ramp it up to power mode for an amazing 93km. I asked about the weather because some chargers supplied with Shimano motor/battery combos (specifically on the Focus Jam2 and Sam2 bikes) had a fault on a batch of 4.5Amp chargers. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Check this first! First problem but its a big one! Plug the charger into the power outlet and check that the green light on the charging lead is green. * You can check the latest functions by using E-TUBE PROJECT to update the software. 16 Mar 2017. Also, how do you change it from military time to regular time? The only thing I noticed was how basic the display from Shimano is. But it's not faulty, just the bms is too smart and shut down everything when I started to charge the cells bypassing the whole bms circuitry. If it does, perform pairing again. This is not something that Focus have accepted as it seems that they would rather change the 600 battery than a 60 charger. Wipe the connection terminals clean with a dry cloth, and then charge again. I think this question would be better asked on, It's quite possible its the battery itself that is reporting some sort of error/sabotage state and the management software is taking the appropriate action. > What make and model is the bike? So far so good. still light is not illuminated.. please help. Unit Switch between Miles and Kilometers. Luckily, any errors in charging the battery will be shown by a blinking LED light. Does anyone knows if Shimano is comming out with a successor of their current display? Walk Assist is great for walking a bike around or guiding it up a ramp to a rack. Press the main Cycle Computer button to advance to the minutes. When connecting or disconnecting the USB cable or the charging cable, be sure to hold the cable by the plug.