Job Description . Select one or more posts to update this view. . 8 hour shift. As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe -working from home orfromone of ourCXhubs- we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. Employment Type. Not all benefits are available to all associates orlocations, Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Be a part of a company committed to diversity, economic empowerment, andcommunity. Home View All Jobs (416) Job Information. Full time. The guys are a friendly bunch ,very helpful when you need help when completing a work task. Contact Number +506 **** **** Engage via Phone. How we act, how we make decisions and who we are, regardless of tenure or title. Job Description. Join us as a Customer Service Representative at our Hazard location! For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Zoom ID - 379 2811 489. Sykes Enterprises, Incorporated insights Based on 2,867 survey responses Areas for improvement Sense of belonging General feeling of work happiness Overall satisfaction Fun Place CSR - Customer Service Representative (Current Employee) - Lakeland, FL - February 14, 2023 Fun loving place to work. Lokasi kerja di Muntinlupa. SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. Apply with us, if you possess: A high school diploma or GED and are at least 18 years old, Ability to troubleshoot basic and routine customer issues that are technical in nature, Excellent communication skills, both written and verbal. Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. The most important task, however, is to give the customer a pleasant experience and a positive feeling. Acknowledging and resolving customer complaints. Work, learn and grow with the Top Employer and BPO Company of the Year! Our work from home opportunities offer a flexible work-life balance and allow you to earn income while saving money and time on the commute. Begin a remote-based career with a team that pioneered work-at . 826,338 Sykes Customer Service Representative jobs hiring Near Me. To get . John H. Sykes created the firm in 1977 in Charlotte, North Carolina intending to provide engineering and design services to multinational organizations.Furthermore, the corporation engages in and supports several community programs across the world. Jobs. This position is geared towards any person who is good at customer service, has strong computer skills, and has a desire to work from home. Solutions built by operations for CX success. Filter your search results by job function, title, or location. Want to know more about this vacancy? Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. SYKES in Malvern is seeking to hire people with a passion for helping people one caring interaction at a time. correct. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest , Posted: (5 days ago) Email. Last name. This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. Job opportunities for customer service representatives in all industries are expected to increase by 5 percent between 2016 and 2026. Cristine Brack is a Customer Service III at Sykes based in Tampa, Florida. Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Act as the company gatekeeper. Processing money movement requests as well as answer inquiries on Legacy Annuity products. Customer service is not a department, it's a passion, and that is why we take pride in our performance and love to help people from all over the world. Mohon sekarang di Maukerja! Sign in to create your job alert for Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (6 days ago) Posted February 13, 2023 . Required Language. At SYKES, we help people one caring interaction at a time - that includes you! Contract Type. Job Description. EEO statement: EOE/Veteran/Disabled. Per Hour (Employer est. Dismiss. Description. We want people who have an excellent personality, empathy and strong work ethic. Find out if you meet the requirements! . KEY NOT FOUND: ei.filter.lock-cta.message. Great place to work. Ability to perform in a fast paced environment while maintaining a professional and effective approach to high-stress situations. We also provide a SYKES scholarship for aspiring students and children of our U.S.employees. Customer service representative job description. Job was secure and the team was very supportive. This is one of the best companies Ive ever worked for the people are wonderful the culture is wonderful I was very sorry to see it end due to a business acquisition my job was eliminated in the company was dissolved. Sykes CUSTOMER SERVICE REPRESENTATIVE - 57.8k* Pay (Sykes) - Start ASAP! Whetherdigital or voice-based, our solutions delivera competitive edge across all customer touchpoints.Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. $16.25 an hour. Jobs People Learning . Initiative, ability to multitask and prioritise. Read More . Apply to Concierge, Finance Agent, Patient Care Coordinator and more! Friendly office and birthday get together between teammates, Food was expensive and when it snowed transportation was horrible. Must be self-motivated and detail oriented, with a positive/cooperative attitude and be able to function effectively as a team member. Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. Attempt to persuade customer to reconsider Missing: sykesMust include: sykes, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. Does the customer experience landscape look the same in every country? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Working as a Customer Service Representative at Sykes Enterprises, Incorporated: 202 Reviews | Indeed.com Start of main content Sykes Enterprises, Incorporated 41 3.3 Write a review Snapshot Why Join Us 8.9K Reviews 1.5K Salaries 97 Jobs 61 Questions Interviews 28 Photos Want to work here? Recommend them highly. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. Our company offers customer service solutions, tailored to the unique needs of our clients. Customer Service Representative job title, Business Support Companies& Consulting Companies, Great place to work as long as you don't get upset with customers, Helping customers navigate TurboTax: rewarding, Executive assistant to the CEO and president, A very enjoyable and productive and valuable 19 years. Customer Service Agent ( (Fluen. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. I hung up on a guy that was screaming and cussing at me and I got fired. All Work From Home, Canada. Services for every stage of your customer journey. Sometimes changes were made and we were not notified in a timely manner. The worlds best-known brands trust us to deliver an unmatched level of customerservice. - CareHealthJobs, Sykes Customer Service Agent Job Description, Customer support specialist job description. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. Opportunities are available to support our English and Spanish speaking Customers. Per Hour (Employer est. With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. This is not a sales position. At SYKES we: We offer a supportive space to learn and thrive through our world-class training and other programs like tuition reimbursement. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Posted: (1 days ago) IDEAL CANDIDATE: Fluent proficiency & comprehension in Croatian and Serbian & have a good understanding of English; Experience in customer service oriented industry; Experience with Microsoft Office products and various call centre support tools. Customer Service Representative - First Notice of Loss (Unlicensed) Fishers, IN. . Alabama, Work From Home, Visit the Career Advice Hub to see tips on interviewing and resume writing. SYKES in Malvern offers two positions each requiring one to be able to, resolve both routine and non-routine problems, issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. JOB TITLE: Customer Support Advisor. SYKES provides customer contact management solutions and services in the business process outsourcing arena. Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. WebDetails About sykes customer service agent job description . Posted: (3 days ago) Know Your Worth. View Job description, benefits and responsibilities. Use , Posted: (7 days ago) Business Support Companies, Consulting Companies, Customer Service Representative job title. The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. Inbound Customer Service Representative Job Descriptions Example 1 Example 2 Example 3 How to Hire an Inbound Customer Service Representative Consider the following when hiring an inbound customer service representative: Recruiting: Do you have the internal resources and tools to source and recruit for this role successfully? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. , Posted: (4 days ago) Engage via Email. 4 days ago. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. With Sitel, a global leader in customer experience management, you can deliver exceptional experiences for our clients' customers - all from the comfort of your own home! We are not an agent or representative of any employer. Attention to detail Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Join or sign in to find your next job. Support from Team leader, HR and great colleagues. Good place to work and helpful. SYKES-Sitel Cyprus is equal opportunity employer. SYKES differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through , Posted: (4 days ago) Web78 Sykes Remote Customer Service Agent jobs available on Indeed.com. Description. 20,000 a year. I had worked there 2 1/2 years when they changed work duties helping people with gaming issues like pacman and I am not a gamer. Posted: (6 days ago) WebAverage Sykes Enterprises, Incorporated Customer Service Representative hourly pay in the United States is approximately $12.10, which is 15% below the national average. rights reserved Customer Service Representative in Boydton, VA Expand search. Customer service reps are the front lines of service providers in customer support. By clicking Agree & Join, you agree to the LinkedIn. I was one of the top agents but they have a no hang up policy. What unites us as a SYKES family? Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Clackamas Town Center - Portland, OR, Thermal Integration and Aerodynamics Intern, Regional Sales Manager - Connecticut/New England, Pega Developer _Hyd/Chn/Kolkata/Bangalore (5+ years), Recruiter:in (m/w/d)- internationale Personalberatung, Senior Specialist, Quantitative Portfolio Optimisation, Senior Project Manager (Remote) - Laboratory Information Management Systems, SERVICE MANAGER $500 HIRING BONUS (43756), Assistant Director - Adoption & Enablement Advisor Desktop, See who Sitel Group (previously Sykes) has hired for this role, Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills, Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). You can unsubscribe from these emails at any time. All c***@sykes.com. Join Our Multicultural team now, send in your application! Customer Service Representative Jan 2013 Sep 2013 Experian Van Buren, AR. Remote in Spartanburg, SC 29316. It was a wonderful 19 years that I will treasure for the rest of my life, I loved working at Sykes, I loved the company, I would work for them still if they didnt go bankrupt, Great to work at Buckingham palace with quality tradesmen. Where. Remote: Customer Service Rep (Canada) Sitel Group (previously Sykes) California, United States 20 hours ago Be among the first 25 applicants But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. NOK for Human Capital Solutions - New Cairo, Cairo 1 month ago. SYKES: Customer Service Representative job in Fort Lauderdale, FL. There were a lot of young people and I learned da lot from them about computers. The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. Customer Service View Jobs Team Leaders View Jobs Account Managers View Jobs Trainers View Jobs Choosing a career in healthcare is a major decision that requires thought and planning. Responding promptly to customer inquiries. Full Time Senior Level Offers Benefits High School Diploma Required $23k-27k yearly est. Sitel Group (previously Sykes) Required qualifications, skills and experience: Your interest in SYKES has come at an exciting time in our history. Polish. Posted: (2 days ago) WebCustomer Service Insurance Representative: Sykes , Posted: (3 days ago) Responding to inventory management inquiries; Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. Sykes employees with the job title Customer Service Agent make the most with an average hourly rate of $11.91, while. Phone (479)784-8600. Review customers' accounts to ensure that accounts are up to date and billing is. This job was posted on Wed Mar 30 2022 and expired on Mon Apr 04 2022. PURPOSE OF JOB; As Customer Support advisor, you will answer incoming calls from customers, respond to inquiries, manage complaints, handle cash transactions, and provide general information. Suggest solutions when a product malfunctions. Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Handles complex product . As customer support is one of the most chaotic departments within a company, a support rep must be able to multitask seamlessly between tasks like handling high-priority tickets, documenting solution articles, and preparing notes for meetings/events in a way such that their time and energy is divided optimally. EOE including Disability/Protected Veterans. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. Family oriented environment, but focused on the task and goals. Workplace Type: B&M Document customer inquiries, correspondence and follow-up as necessary. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. Previous experience in Customer Service, preferably in the Financial industry; Computer literate: Word-processing, Excel, internet and general systems usage; Ability to work under pressure, detail oriented and flexible. Permanent + 1. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Find out if you meet the requirements! Job Description Indeed.com Jobs View All Jobs SYKESHome Reliable Solutions for Customer Service | SYKES SYKES: Customer Service Representative job in Miami, FL. Responsible for monitoring, tracking, and sending demonstration units for sales demos and physician trainings. I have been told they learned more from me then in class. You'll also offer support by trouble-shooting technical issues related to QuickBooks in a fun team environment. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (5 days ago) Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. 4. Basic understanding of technical troubleshooting. Hourly pay at Sykes ranges from an average of $9.13 to $17.53 an hour. SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. Our Representatives communicate with Customers by telephone to provide information regarding fares, schedules, routes, flights, and space availability for upcoming travel. Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Miami, FL. A customer service representative (CSR) is an individual who interacts with customers on behalf of the company, usually to address their concerns. 11/21/2022 11:27 PM. Job Description Glassdoor.com. SYKES is now a part of Sitel Group! SYKES Easy 1-Click Apply. Web78 Sykes Customer Service Agent I jobs available on Indeed.com. Customer Service Customer Support Job Description Customer Focus Communication Composure Problem Solving Flexibility German proficiency level C1. Description. John H. Sykes created the firm in 1977 in Charlotte, North . Apply Now . Etisalat Egypt - Maadi, Cairo 3 days ago. Required qualifications, skills and experience. ), Get started with your Free Employer Profile, Remote - Bilingual Spanish Seasonal Customer Service Agent, Customer Service Insurance Representative, Insurance Customer Service Representative (unlicensed), Major Sports League Customer Support Agent, Customer Service Representative - First Notice of Loss (Unlicensed), The Ultimate Job Interview Preparation Guide. Sitel Group 3.3. Seasonal Customer Service Representative. SYKES Home seeks qualified individuals and places Bilingual Customer Service Reps in roles that best fit their qualifications. Use this Zoom Name Format : "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES. Zip/Postal Code: 41727 State/Province: Kentucky Sykes Enterprises, Incorporated 3.3. Per Hour (Employer est. Our complete service offering helps clients acquire, retain and increase the . Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. ), $15.00 EEO. Is your business falling into a CX technology trap? Prepare and process Inventory Consignment Agreements. Sykes Customer Service Agent Job Description, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. Job Description Role : Customer Service Representative Qualification : Any Degree/ Under Graduate Experience : 0-2 Years Working Days : 5 Days Shifts : Rotational Night Shifts Week Offs : 2 Week Offs Transport : 2 Way Cab Desired Skills : * Need Excellent Communication Skills * Must Have Strong Technical Knowledge The Duties and skills listed below are designed to help professionals develop statements for their customer service resume. Sykes offers a welcoming and rewarding work atmosphere, as well as several training and development possibilities. Mohon jawatan kosong Customer Service Representative - CSR Alabang! Job description: Etisalat Egypt - Maadi, Cairo 2 days ago. Responsive employer. French Speaking Permanent Customer Service Representative. At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Seasonal Tech Support Representatives to support high-volume . Sign in to create job alert 9,000+ Customer Service Representative Jobs in Canada (731 new) Customer Service. ), $16.25 Contract Type. Our complete service offering helps clients acquire, retain and increase the . This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. Our people are our greatest asset. SYKES Remote - Bilingual Spanish Seasonal Customer Service Agent Tampa, FL 30d+ $16.00 Per Hour (Employer est.) However, the training people were pushing us too hard to be prefect on the phones telling us how to say certain stuff how they would say it when we were just learning. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Customer Service III at Sykes . SYKES is currently looking for Customer Service Representative - Remote near Cincinnati. Explain to the customer terms of conditions. Join us as a Priority Services User Support Specialist to manage inbound customer service inquiries from some of our largest users partnered with Stripe! Your job seeking activity is only visible to you. WebJob description Your interest in SYKES has come at an exciting time in our history. Customer Service Representative Job Description: Top Duties and Qualifications A Customer Service Representative, or Customer Service Associate, is someone who is hired to help customers with questions, complaints, concerns, or any issues that they might have with a product or service. Referrals increase your chances of interviewing at Sitel Group (previously Sykes) by 2x. ), $17.00 Learn more about city, state, country. Permanent. What does a Customer Service Representative do? SYKES HIRING! $14.00 Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. SYKES-Sitel Cyprus is equal opportunity employer. View Job description, benefits and responsibilities. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. I enjoyed the little time I worked at SYKES it was a fun learning experience getting the feel of working in a tall building and actually working in a call center for big companies. WebAssist customers with inbound customer service tasks over the phone. Was able to work for Sykes, but because of Cancer my Doctor told me I had to quitit was a two year treatment. job title, keywords. Posted: (1 days ago) WebInsurance Customer Service Representative (unlicensed) Sykes Enterprises, Inc. Augusta, GA: $31K-$31K: Banking Customer Service Representative: Sykes Enterprises, Inc. Spartanburg, SC: $29K-$29K: Customer Service Insurance Representative: Sykes .