On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! 8.29.128.254 If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". I will pass your comments on to the team. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Get quick answers from Planters At Bretby staff and past visitors. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Sign in. The seven quirkiest Christmas advent calendars of 2017, Reminder as major work set on the A38 near Burton, Drivers are being urged to plan their journeys, Air ambulance called to road accident in Burton, Emergency services are still at the scene, Large family home for sale in Burton that's been extended, Update on pollution that turned the River Trent in Burton brown, Investigations are being carried out by the Environment Agency, It suffered during the covid pandemic and did not reopen for two years, More dates are likely for when you can see the crack aerobatics team in action, Shops, pubs and restaurants we've already lost in 2023, Johnny Vegas' Channel 4 Carry on Glamping site near Swadlincote - everything you need to know, It has moved from North Yorkshire to South Derbyshire, Check out this house in Tutbury Road, Burton, Beautiful Peak District village that's like stepping back in time and is well worth a visit, It's picture postcard if you're looking for a trip out, Jobs at the council as education psychologists you can apply for now, It is part of efforts to 'improve the life experiences of children and families', Teachers who taught us down the years in Burton and South Derbyshire, More brilliant prom pictures from yesteryear in Burton and South Derbyshire, Signs go up as Poundland prepares to move to new store in Burton, It will go into the old H&M clothing store, New proposals have been unveiled to attract more tourists. 219 Reviews. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Our team checks each review posted on the site disputed by our community as not meeting our. Let us know with the button below. This website is using a security service to protect itself from online attacks. Staunton Harold Nurseries and Garden Centre. To be fair, we were offered free drinks or a cake as compensation. As always you can unsubscribe at any time. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Cloudflare Ray ID: 7a2ae2586e8e780d It was swimming in grease. . Zoom in to see updated info. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. +44 1283 703355. Ordered Ham, egg & chips. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. couldn1t comment on the prices because i didnt pay. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Tel: 01283 . Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. All seemed cheap food, with little thought to the preparation. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Seasonal items available, including a huge range of LED scenes/vehicles. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Open now Closes at 18:00 5.0 (1 Rating) Write a review . It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. Thank you.Decaffeinated tea was easily available, at no extra cost. Popped in a few times for a cuppa and slice of cake, also good.More, Hi Maz, This website is using a security service to protect itself from online attacks. We shall visit again soon x. Crockery all in good order; tea pits poured well. more details. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . On the A511 road (formerly A50), there is a secondary settlement, Stanhope Bretby . Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Great prices with both too. Tools located, plants chosen. Find Planters at Bretby Ltd in Burton-On-Trent, DE15. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Off I go again to get more cutlery. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. My husband was disgusted with the standard of the breakfast. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. "We're really excited to see what else is in store for the rink in the lead up to Christmas.". Such a shame as we come regularly for Sunday lunch which is always good. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tagine had cool spots! Own or manage this property? more details. cafe/restaurant was fairly busy. We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. The Bretby garden centre will be offering a wide range of Christmas fare and decorations. It was only just gone 3pm and they're open until at least 5pm. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. Note: your question will be posted publicly on the Questions & Answers page. All seemed cheap food, with little thought to the preparation. Click to reveal Seasonal items available, including a huge range of LED scenes/vehicles. Then we were asked what we had ordered, so obviously it wasn't already being prepared. Lovely garden centre in general with a gift shop worthy of a visit. bretby garden centre burton-on-trent . This means that we may include adverts from us and third parties based on our knowledge of you. Husband tried the special, cottage pie, cleared the plate! Lunch on Saturday luke warm. Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. Plates taken away but nothing more happened. Bretby Garden Centre. The tomato although looked cooked was completely raw. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Nice gift shop too. Bretby Garden Centre. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Lovely food in the restaurant. that the ham and eggs was 2.00 more than wherever she'd just come from). Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com. Crockery all in good order; tea pits poured well. We normally spend some time looking round all the lovely plants but the music is rather off putting so we dont stay long. It's great that there is an ice rink in the local area that anybody can go to. Food not cheap 10.99 for Cottage pie more than most pub prices. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. We always enjoy our visit here, products available and reasonably priced. Open until 6:00 PM (Show more) Mon-Sat. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Search for local Garden Centres near you and submit reviews. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Planters at Tamworth & Bretby | Planters Garden Centres Well i was totally disgusted by this. The salad was very uninspiring, with no dressing. Easter chicks in the pet section were adorable. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. 7.6 "Nice place to go for a walk, avoid on sunny weekends if taking . Did not taste as expected. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Ask 1969Weekender about Planters At Bretby, Ask C1612KLannac about Planters At Bretby, Planters Restaurant at Planters Garden Centre, Lowercase Coffee Bar At The Alphabet Gift Shop. I love black pudding - half a piece on the plate. 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Planters At Bretby Garden Centre. Staunton Harold. Access from your area has been temporarily limited for security reasons. This was the first breakfast we have had here and it will be the last. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. Mince pies had hurriedly been put out, with a very good price reduction on those. This means that we may include adverts from us and third parties based on our knowledge of you. Staff were lovely and friendly. cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Called here spent around 30 on plants and impulse buy gifts. You can email the site owner to let them know you were blocked. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. What Types of Materials are Ideal for a Greenhouse. Thank you. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. which when you placed on the base on your table identified where you were sitting , this worked very well. Service Wonderful but no Brioche Bun for Burger. Tripadvisor performs checks on reviews. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. Find out by taking part in our quiz, Our county is the birthplace of dozens of celebrities, Most-viewed city properties on Zoopla - including home with own coach house, The top five houses, including two-bedroom and three-bedroom homes, would be great for first-time buyers or those wishing to start investing in property, Young driver smashes through gates in 'street race gone wrong', He got trapped after careering through the gates, Stolen Rolex, trapped cats and hotel arson probed by police this week, Officers have asked members of the public for help by issuing appeals, Anger at soil heap eyesore ruining view from new Persimmon homes in Chellaston, One local even says that it's ruining his chances with the ladies, Housing developers tips for buying a new home in Derbyshire, They say prospective buyers should 'keep calm and carry on', New girlfriend beaten, spat at and degraded by remorseless bully, John Mason was in a relationship with the vulnerable woman, Derbyshire teacher banned from classroom after hiding gross misconduct sacking, He was dismissed over safeguarding concerns. Ice skating was being thoroughly enjoyed by family groups. my little girl absolutely loves it so thought we would pop by and leave a review. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. Your IP: Mince pies had hurriedly been put out, with a very good price reduction on those. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. My wife and I are always pleased to visit Bretby garden centre, we always visit on Wednesdays as we belong to the to discount club and sometimes there are free offers, we also enjoy the good food in the cosy restaurant. The total bill came to 10.48. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. couldn1t comment on the prices because i didnt pay. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table saythat the ham and eggs was 2.00 more than wherever she'd just come from). Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Open now : 09:00 AM - 5:30 PM See all (30) Ratings and reviews 3.5 219 #16 of 27 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE 5 - 18 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options tad expensive but you know how much it is before booking and going. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. Won't be revisiting. One cream slice had become a cream slide. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. 171. Your IP: Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. E-mail. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Unfortunately I didn't time it! Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. Easter chicks in the pet section were adorable. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. White bun was dry and crumbly which spoilt the burger.More, Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten freeor vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more,More, Should have read previous Tripadvisor reviews. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. ranked the top 10 red sauces based on a taste test and price comparison - see the full list below, Amazon warns Fire TV Stick users about unofficial apps that could stop you streaming, Amazon's Fire TV Stick is one of the most popular ways to stream content online, B&M store closures announced with full list of locations across the UK, A handful of stores operated by the bargain retailer will be closing over the next few weeks or have already closed, Smiths Tavern landlord's theories on why trade has boomed in last six months, The historic, wet-led Ashbourne town centre pub has been 'exceptionally' busy - and not just for Shrovetide, Travellers Rest on Derby's iconic Mile pub crawl needs new licensee, It is known as the traditional meeting point for those taking on the celebrated city challenge, Lapel Clothing in Derby city centre closing down after 36 years of trading, The much-loved independent retailer has been helping men look sharp for more than three decades, One Stop store opens in Ilkeston replacing Tesco Express which shut last month, A three-week major rebrand took place before the convenience store reopened, These Marks & Spencer jeans are so comfortable that shoppers want them in all eight colours, One reviewer said they were 'a perfect fit', before adding that she will buy other colours, Four worst-performing Derbyshire GP surgeries revealed by CQC inspectors, The Care Quality Commission say they all require improvement, BBC Happy Valley controversial scene causes star to apologise to the nation, Sophie Rundle also starred as Peaky Blinders' Ada Shelby for all six series, Escape to the Country Derbyshire properties no good for couple who make major U-Turn, The couple claimed it was the area's geography that caused the biggest issue, Paul Warne makes double call as he names Derby County team to face Shrewsbury, Latest Derby County news from Derbyshire Live brings you how the Rams will line up against Steve Cotterill's side this afternoon, Heanor pensioner tormented by youths bashing fence gets justice after Derbyshire Live story, The 69-year-old felt she was being ignored, but since our story she has seen action and she's feeling more positive, Derby County v Shrewsbury LIVE: Team news and updates as Rams seek back-to-back wins, Latest Derby County news from Derbyshire Live brings you coverage from the game at Pride Park this afternoon, Beloved Derby dance studio sells for 302k after closing down, It successfully operated for more than 40 years under the leadership of a world-class ballet teacher, 28 Derby Telegraph funeral notices announced this week, Our thoughts are with everyone across the city and wider county who has lost a loved one recently, How well do you know Derbyshire's celebrities?